
Expert Score8.4
1 / 3
Retell AI•product
Retell AI
Modular voice agent platform with BYO-LLM and BYO-TTS, free SIP trunking, and $0.07/min all-in pricing with 20 concurrent sessions included
Expert Rating
8.4/10
Best Pricing & Availability
official
Check Price
In Stock
The Analysis
Quick Specs
Latency650
Free Tier Yes
Model TypeManaged STT plus LLM plus TTS cascade
Sdk SupportPython, TypeScript
Expert Review Summary
Retell AI is a managed voice agent platform that assembles a full STT-LLM-TTS pipeline behind a single API, enabling developers to deploy production phone agents in hours rather than weeks. Its modular billing starts at $0.055 per minute for voice infrastructure and adds LLM, TTS, and telephony components separately, with a minimum all-in rate starting at $0.07 per minute for the standard configuration.
The platform supports BYO-LLM and BYO-TTS, integrating with OpenAI, Anthropic, Groq, and local models for the LLM layer, and ElevenLabs, Cartesia, OpenAI, Minimax, and others for TTS. SIP trunking is included at no charge, and Twilio or Telnyx can be used for managed phone numbers across 15-plus countries. Turn-taking, barge-in detection, and conversation state management are handled natively by the Retell layer, abstracting away cascade orchestration complexity.
Retell AI is well-suited for high-volume telephony operators running outbound sales, appointment reminders, or customer support at scale. Its $10 free credit onboarding, transparent second-based billing with no charge for failed connections, and 4.8-star G2 rating across more than 2,200 reviews make it the most field-validated voice agent platform for telephony use cases.
Technical Specifications
Latency650
Free Tier Yes
Model TypeManaged STT plus LLM plus TTS cascade
Sdk SupportPython, TypeScript
Sip Support Yes
Stt Accuracy8.5
Tool Calling Yes
Voice Cloning Yes
Voice QualityProvider-dependent, with ElevenLabs and Cartesia premium neural voices available through integrations
Byo ComponentsLLM, TTS
Reliable Uptime99.9
Multilingual S T T Yes
Concurrency Limit20
Language Coverage30
Pricing Per Minute0.07
Websocket Streaming Yes
Interruption Handling Yes
Telephony Integration Yes
Emotional Intelligence No